Terms and Conditions

If you access this site, you are deemed to have read and accepted the following conditions of use.

Please read these Terms and Conditions carefully and make sure that you understand them, before ordering any Products from our website.
Please note we reserve the right to update these terms and conditions, as well as returns policies for time to time. If you require confirmation of the terms and conditions applicable at the time of order, please request a copy at info@tcf.photography. In instances where terms and conditions have been requested, be will be bound and honour any applicable conditions at the time of the request.

Prices
All prices shown on our website are deemed accurate at the time of publishing. All prices shown are quoted in GBP (£) and are exclusive of any tax. Prices indicated will be honoured at the time of purchase, and may be updated without notice. All items shown are expected to be in stock, but instances may arise where items are no longer available at the price shown. We reserve the right to cancel any order in the instance indicated and a full refund issued. No further discounts or credit will be applicable in instances such as prices increases on the same item.

Product Descriptions
We carry out regular checks on our product descriptions to ensure they are accurate at the time of viewing. By making a purchase, you accept that colour variations may occur. Refunds will not be given in instances, where the item is deemed an accurate representation by TCF Photography. Elements such as screen quality are beyond our control, therefore any complaints that arise from colour variations are deemed void.

Delivery
All items listed in stock are either ready for delivery or can be printed to order.

Our standard delivery times are currently 3-10 working days however, we will aim to despatch stock as soon as we possibly can, this is often sooner.

All stock is inspected prior to despatch, should we have limited availability and your item(s) are not deemed satisfactory, we may need to arrange a replacement. If your order is affected by inspection concerns, we will notify you within 48 hours.

Cancellation
Orders can be cancelled at any point up to the print and production of your order. Items cancelled after this point will not be eligible for a refund.

Faulty & Damaged Items
Whilst we take all care and precautions to ensure your item(s) arrives to you in the same condition it leaves us, we understand that occasionally items may get damaged in transit. If your item arrives damaged, please inform us on email at info@tcf.photography no later than 7 days from receipt of goods, please include your order reference when contacting us.

For all faulty/damaged items, we will request for photographic proof of damage. Please ensure any damage to the item is photographed along with any packaging damage. This will allow us to raise the relevant claim with our delivery partner and ensure a prompt refund/replacement.

Please do not throw away the item or packaging before we have confirmed the next steps – we may be able to carry out a repair of the item and re-sell as second-hand or use for spares/repairs on other items.

Privacy Policy
All customers are expected to have read our Privacy Policy, in full, prior to any purchase. No data is passed on to third parties or sold. All physical data will be destroyed on completion of your order.